Brochures

The case for f/cx.ai, on paper.

Three brochures, each written for a different moment in a conversation — the standing capability overview, the budget-season point of view, and the diagnostic that names the three problems enterprises are carrying into 2027. Every one is a print-ready PDF you can send, hand over, or put in front of a room.

3Brochures

41Pages

PDFUS Letter, print ready

FreeNo form, no gate

The library

Preview, then take it away

Click a cover to read every page in the browser, or open the PDF itself. Nothing here is behind a form.

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Who we are, how we engage, what you gain

f/cx.ai Briefing

PDF · US Letter 2 pages Print ready

The standing leave-behind. Who f/cx.ai is, how the firm is built, the four practice areas and nine offerings, the six ways to engage, the E2E delivery method — evidence to experience, and end to end — in five phases and its decision gates, and what each seat at the executive table gains — laid out by role.

What is inside

How we are built — and what we deliberately do not do
f/cx.ai at a glance: entity, model, leadership
Nine offerings across four practice areas
Six ways to engage, with duration
The E2E method — evidence to experience, and end to end, in five gated phases
Benefits by seat — CEO, COO, CCO, CMO, CIO, CFO

Who it is for

Any enterprise executive, first contact

When to send it

Send it when someone asks what f/cx.ai does. It stands on its own without a live conversation around it.

Open the PDF 526 KB

The Full Suite of Experience Solutions — page one

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Every solution, with its scope and its named deliverables

The Full Suite of Experience Solutions

PDF · US Letter 33 pages Print ready

The complete catalog. Twenty-two solutions across five practice areas, each written the same way — what the work actually is, the four named artifacts it produces, its duration, commercial model, cadence and the room it needs, the conditions that make it the right call, and the tests we accept being measured against.

What is inside

Twenty-two solutions across five practice areas
Four named artifacts per solution — eighty-eight in total
The shape of every one: duration, commercial model, cadence, room
Use it when, and what it proves out as
How the suite compounds — the order the work stacks in
How we engage, and the commercial models behind it

Who it is for

A buyer comparing scope, or a procurement team that needs the detail in writing

When to send it

Send it once the conversation has moved past what f/cx.ai does and on to what exactly is in scope. It answers in advance most of what a proposal would otherwise have to argue.

Open the PDF 539 KB

Your 2027 CX Plan Is Being Written Right Now — page one

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The budget-season conversation

Your 2027 CX Plan Is Being Written Right Now

PDF · US Letter 2 pages Print ready

A point of view aimed at the planning cycle. Why most 2027 experience plans lose their budget, why deflection is expensive to live with, why approval should be a step rather than a wall — and why fractional is the right operating model for the work.

What is inside

The sequenced 2027 roadmap, quarter by quarter
A strategy is the not-this list
Deflection is expensive to live with
Approval is a step, not a wall
Why fractional is the optimal model for enterprise CX

Who it is for

The executive who owns customer experience, heading into planning

When to send it

Q4 and Q1, while the budget is still being argued. It creates urgency around a date the buyer already has in their calendar.

Open the PDF 638 KB

What CX Innovation Problem Do You Have Right Now? — page one

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Three problems, and how we solve each

What CX Innovation Problem Do You Have Right Now?

PDF · US Letter 4 pages Print ready

The diagnostic piece. Three problems enterprises are carrying into 2027 — agent pilots that never scale, deflection that cost the relationship, and a budget spread so evenly nothing moves — each with the evidence behind it, how f/cx.ai solves it, the benefits, and the toolkit modules that accelerate it.

What is inside

01 — AI agents that work in the pilot and never reach the floor
02 — Deflection bought, relationship spent
03 — A portfolio with no shape and no funding line
Offerings and engagement model for each
The toolkit modules behind every answer

Who it is for

A buyer who already knows something is wrong but has not named it

When to send it

Send it after a first conversation, when you know which of the three they are living with. Cites Gartner and third-party research throughout.

Open the PDF 895 KB

Not the one you need

Tell us the problem and we will bring the right one.

Every engagement starts with an executive briefing — half a day, your leadership team in the room, and a ranked shortlist you keep whether or not we work together.

See how we engage